“We recognise that our patients increasingly demand quality in healthcare. We constantly strive to exceed their expectations”
Our Promises and Expectations
We promise you that
- We will look after you with kindness and consideration
- We will listen to and respond to your needs
- We will provide the best treatment available and discuss all options with you
- We will provide you with a written treatment plan and estimate
- We will make every effort to see you on time
- We will ensure our team members are trained in current knowledge and skills
As a valued patient we expect you
- To keep your appointments
- To respect our staff and other patients
- To pay for your treatments on time
- To raise any concerns with us so that we can resolve them
- To attend regularly for preventive care
- To recommend us to your family and friends if you are happy with our service
